Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: December 30, 2024
Compliant with Indian Laws
Privacy at a Glance

Data Collection

Only essential information for investment services

Data Usage

Investment processing and customer service

Data Sharing

Limited to regulatory compliance and service providers

Your Rights

Access, correct, delete, and port your data

Information We Collect

Personal Information

  • Identity Information: Full name, date of birth, PAN number, Aadhaar number (as required by KYC regulations)
  • Contact Information: Email address, phone number, residential address, office address
  • Financial Information: Bank account details, investment preferences, income details, risk profile
  • Professional Information: Employment details, company name, designation, annual income

Technical Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Cookies: Session cookies, preference cookies, analytics cookies

Investment-Related Information

  • Investment History: Previous investments, portfolio details, transaction history
  • Risk Assessment: Risk tolerance, investment goals, time horizon
  • Communication Records: Meeting notes, email correspondence, support tickets
How We Use Your Information

Investment Services

  • • Processing investment applications
  • • KYC verification and compliance
  • • Portfolio management and reporting
  • • Dividend and return calculations

Customer Service

  • • Responding to inquiries and support
  • • Scheduling consultations and meetings
  • • Providing investment advice and guidance
  • • Sending important updates and notifications

Legal Compliance

  • • Regulatory reporting requirements
  • • Anti-money laundering (AML) checks
  • • Tax reporting and documentation
  • • Audit and compliance verification

Business Operations

  • • Website analytics and improvement
  • • Marketing and communication
  • • Risk assessment and fraud prevention
  • • Research and product development
When We Share Your Information

We DO NOT sell your personal information

NetZero never sells, rents, or trades your personal information to third parties for marketing purposes.

Limited Sharing for Business Operations:

  • Payment Processors: Cashfree and other payment gateways for transaction processing
  • KYC Service Providers: Verified identity verification and document authentication
  • Banking Partners: For investment processing and fund transfers
  • Legal and Regulatory Authorities: When required by law or regulation
  • Professional Service Providers: Auditors, legal advisors, and consultants under confidentiality agreements
Data Security Measures

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • AES-256 encryption for data storage
  • • Multi-factor authentication
  • • Regular security audits and penetration testing
  • • Secure cloud infrastructure with AWS/Azure

Operational Safeguards

  • • Access controls and role-based permissions
  • • Employee background checks and training
  • • Data backup and disaster recovery plans
  • • Incident response and breach notification procedures
  • • Regular compliance monitoring and reporting
Your Privacy Rights

Right to Access

Request a copy of all personal information we hold about you, including how it's being used.

Right to Correction

Update or correct any inaccurate or incomplete personal information in our records.

Right to Deletion

Request deletion of your personal information, subject to legal and regulatory requirements.

Right to Portability

Receive your personal information in a structured, machine-readable format.

Right to Restrict Processing

Limit how we process your personal information in certain circumstances.

Right to Object

Object to processing of your personal information for marketing or other purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer:

  • • Email: privacy@netzero.co.in
  • • Phone: +91-120-4567890
  • • Response time: Within 30 days of request
  • • Identity verification may be required
Cookies and Tracking

Essential Cookies

Required for website functionality

  • • Session management
  • • Security features
  • • Form submissions

Analytics Cookies

Help us improve our website

  • • Google Analytics
  • • Usage patterns
  • • Performance metrics

Preference Cookies

Remember your choices

  • • Language settings
  • • Theme preferences
  • • Notification settings

Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Chrome Settings
Firefox Settings
Safari Settings
Edge Settings
Legal Compliance

Indian Laws

  • • Information Technology Act, 2000
  • • Information Technology (Reasonable Security Practices) Rules, 2011
  • • Consumer Protection Act, 2019
  • • Securities and Exchange Board of India (SEBI) Regulations

Industry Standards

  • • ISO 27001 Information Security
  • • PCI DSS for Payment Processing
  • • RBI Guidelines for Digital Payments
  • • SEBI Guidelines for Investment Advisors
Contact Us

Data Protection Officer

privacy@netzero.co.in
+91-120-4567890
NetZero Energy Solutions Pvt. Ltd.
Plot No. 123, Sector 10
Greater Noida, Uttar Pradesh 201310

General Inquiries

info@netzero.co.in
+91-120-4567891

For privacy-related concerns, please contact our Data Protection Officer directly.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website at least 30 days before the changes take effect.

Last Updated: December 30, 2024Version 2.1