Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
NRG Infra NetZero Private Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our investment platform, or engage with our services.
This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian privacy laws.
Personal Information
- • Name, email address, phone number, and postal address
- • Date of birth and age verification information
- • PAN number, Aadhaar number (as required by law)
- • Bank account details and payment information
- • Investment preferences and financial information
- • Employment details and income information
Technical Information
- • IP address, browser type, and device information
- • Website usage data and analytics
- • Cookies and similar tracking technologies
- • Login credentials and session information
Investment-Related Information
- • Investment amounts, preferences, and portfolio data
- • Transaction history and payment records
- • Risk assessment and investment goals
- • Communication preferences and feedback
Service Provision
- • Processing investment applications and transactions
- • Managing your investment portfolio and accounts
- • Providing customer support and communication
- • Sending investment updates and performance reports
Legal Compliance
- • KYC (Know Your Customer) verification as required by SEBI
- • Anti-money laundering (AML) compliance
- • Tax reporting and regulatory submissions
- • Fraud prevention and security monitoring
Business Operations
- • Improving our services and user experience
- • Marketing and promotional communications (with consent)
- • Analytics and business intelligence
- • Risk assessment and management
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
- • Payment processors (Cashfree, banks) for transaction processing
- • KYC verification agencies for identity verification
- • Technology service providers for platform maintenance
- • Professional advisors (lawyers, auditors) under confidentiality agreements
Legal Requirements
- • Regulatory authorities (SEBI, RBI, Income Tax Department)
- • Law enforcement agencies when legally required
- • Courts and tribunals pursuant to legal proceedings
- • Government agencies for compliance purposes
We implement appropriate technical and organizational security measures to protect your personal information:
- • SSL/TLS encryption for data transmission
- • Secure data storage with encryption at rest
- • Regular security audits and vulnerability assessments
- • Access controls and employee training on data protection
- • Incident response procedures for data breaches
- • Compliance with ISO 27001 security standards
We use cookies and similar technologies to enhance your experience on our website:
Essential Cookies
Required for website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website to improve user experience. You can opt-out of these cookies.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness. These require your consent.
Under Indian privacy laws, you have the following rights regarding your personal information:
Access Rights
- • Request access to your personal data
- • Obtain copies of your information
- • Understand how your data is processed
Correction Rights
- • Correct inaccurate information
- • Update incomplete data
- • Modify your preferences
Deletion Rights
- • Request deletion of personal data
- • Subject to legal retention requirements
- • Account closure procedures
Portability Rights
- • Export your data in standard formats
- • Transfer data to other service providers
- • Receive structured data files
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- • Active accounts: Throughout the duration of your relationship with us
- • Investment records: 7 years after account closure (as per SEBI requirements)
- • Tax records: 7 years (as per Income Tax Act requirements)
- • KYC documents: 5 years after account closure (as per RBI guidelines)
- • Marketing data: Until you withdraw consent or 3 years, whichever is earlier
Our platform integrates with third-party services that have their own privacy policies:
Payment Processing
We use Cashfree for payment processing. Your payment information is processed according to their privacy policy and PCI DSS standards.
Analytics Services
We may use Google Analytics and similar services to understand website usage. These services have their own privacy policies.
Communication Tools
We use Calendly for meeting scheduling and email service providers for communications, each governed by their respective privacy policies.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your personal information is primarily stored and processed in India. If we need to transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, in compliance with Indian data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
Registered Office
NRG Infra NetZero Private Limited
[Complete Address]
[City, State - PIN Code]
India
If you have any grievances regarding the processing of your personal information, you may contact our Grievance Officer. If your grievance is not resolved satisfactorily, you have the right to approach the appropriate regulatory authorities or consumer forums as per Indian law.